Why Use a Background Check Company?

Why Use a Background Check Company?

Employers are aware that they should conduct background checks of some sort on their prospective employees.  Depending on the level of employee they are considering, the might want to know: criminal history; credit history; judgments or liens; driving record; residence information; education and employment confirmation; and the list can go on and on.

Employers could probably gather all this information together themselves, but it would take a lot of time and effort to make it happen.  The smarter move would be to use a background check company that has the expertise and the contacts to get employers the information they need when they need it, and at a price that is a good value.

When shopping for a background check company, don’t be afraid to ask questions regarding where they obtain their information, how soon do they return the results to the employers, and are there any additional charges or fees.  A respectable background company will gladly provide this information to their potential clients so that there are no questions later.  The company conducting background checks, because of the volume they produce, are generally able to leverage good pricing and service from their suppliers and pass the speed and savings on to their own customers.

Also ask if there are any discounts for packages of services or for volume of requests.  Most any background check company will negotiate if there are large amounts of services requested by the customer.

Find out who at the background check company will be your point of contact and be comfortable that your questions will be answered by someone with experience and knowledge in conducting background checks.

For answers to your questions about background checks, call 770-426-0547 or click here to email an expert.

The Importance of Employee Background Checks

Employee background checks are a must in today’s business climate. It’s your responsibility as an employer to know who’s working for you.

Furthermore, it’s in your best interest to be aware of the real face your company is showing to the public. In this new era with so many social networking sites online you may not even need an in-depth check to know if someone is right for you. I once had a colleague look up a prospective new hire on MySpace. This guy, who had come in for his interview clean-cut, professional and knowing just the right things to say, was in his profile picture posing with a joint, a bottle of whiskey and a 9mm pistol. Nice, right? I’ll give you 1 guess as to whether “thug life” got the job.

In addition to the obvious problems of possible theft, loss of profit and increased employee turnover that can happen as a result of not doing employee background checks , companies can be held liable under the doctrine of negligent hiring. If the court can prove that an employer knew, or should have known negative facts about an employee’s background that should have disqualified him from the job the company can be found at fault.

For example, someone with 6 speeding tickets and a DUI shouldn’t be your next delivery driver. A quick peek into their past can reveal such a driving history. Don’t do one and they cause a 10 car pile-up on the freeway off-ramp and guess who could be found liable? It is in your best interest as an employer, and in the best interest of society at large, for you to do thorough employee background checks on everyone who works for you.

For more information contact us at employee background checks or call 1.770.426.0547

More Employee Theft Caught – Atlanta Georgia

Here is another employee theft investigation that Loss Prevention Systems conducted for a client. An employee theft investigation is usually very quick. We specialize in this area and can solve most of these situations to your company’s satisfaction. Of course the names have been changed to protect the guilty.

Confidential

Internal Theft Investigative Case Report

On September 24th, an employee theft investigation was initiated by Loss Prevention Systems, Inc. (LPSI) at the request of Mr. X, Director of Operations.

Mr. X stated that S. Jones, Head Cashier, had suspected of beening involved in the theft of merchandise.

During an interview with Jones, she admitted to the theft of $990 in merchandise and $1,500 in cash from the store.  Jones stated that she stole merchandise by only ringing up part of a sale when friends would come into the store.  Jones stole cash by doing fraudulent returns and pocketing the money.  Jones incorporated her admissions into a written and signed statement.

During an interview with Suzy Young, Cashier, Young admitted to the theft of $5,400 in merchandise and $3,035 in cash from the store.  Young stated that she stole merchandise by only partially ringing up a sale for friends when they were coming into the store.  Young stated that in collusion with Jones she would steal cash by doing fraudulent returns.  Young incorporated her admissions into a written and signed statement.

During an interview with Debbie Dummy, Cashier, Dummy admitted to the theft of $163 in merchandise. Dummy stated she would steal items of interest to her such as xxxxx by simply walking out of the store without paying for them.  On several occasions she gave small merchandise items to friends in exchange for cash, which she pocketed.  Dummy incorporated her admissions into a written and signed statement.

During an interview with Mary Not-so-bright, Cashier, Not-so-bright admitted to the theft of $200 in merchandise from the store.  Not-so-bright stated that in collusion with Young, she gave away merchandise to friends by only ringing up part of the merchandise and giving the balance away.  Not-so-bright also stated that she stole several items for herself.  Not-so-bright incorporated her admissions into a written and signed statement.

During an interview with David Johnson, Assistant Manager, Johnson stated that he had been removing large quantities of merchandise from both the xxx and xxx stores.  Johnson said that he would ring the merchandise up using the training mode on the register, and then deliver the merchandise to a (client) customer. Johnson would give this customer a 30 percent discount. The customer in turn would then write a check, which Johnson would ring into the register anywhere from 1 to 7 days later.  During the interview Johnson produced one of the checks.  However, the check listed Johnson as the payee. Harris incorporated his admissions into a written and signed statement.

All information and investigative facts developed during this investigation were turned over to Mr X, Director of Operations.

Notes: Routinely our employee theft investigation work turns up more evidence of internal theft by other employees. It is like grabbing a thread and pulling, the cloth unravels.  This employee theft investigation took approximately 2 days to complete including the report.

For more information about internal theft or employee theft contact us at employee theft investigation or call 1.770.426.0547 – Atlanta Georgia

 

Time to bring in the Loss Prevention Investigator – Atlanta Georgia

As a loss prevention investigator working for a new company, my goal is their goal, keep them profitable.

This store was about a 15,000 square foot selling hardline and softline goods in the specialty market. Business was good for the most part. The store was cranking out great sales. It seemed profitable. For this reason, the management team cut corners and went outside of policy in a few areas in attempts to maintain the sales momentum. In the process, they took their eye off of the operations. In a matter of days, 2 regular employees were suspected of theft.

When this information was brought to the attention of the managers, they didn’t believe it. In fact, I was told… “That’s impossible” and “No, not him, he’s just a good salesman”. As a seasoned Loss Prevention Investigator I knew the facts never lie. Initially, the managers did not want me to speak with the employees; they were worried that my actions would create a negative work environment for these employees and all of the others. Insisting, I showed each manager the evidence I had uncovered. In agreement, I sat and interviewed the first employee.

Employee #1 was asked about losses he had caused since being with the company. Initially, he denied any wrongdoing and after about 10 minutes of questioning, he stated he had been involved with at least one instance of theft. As I dug deeper, the employee admitted that over the last 5 years, he had been involved with Employee #2 in taking merchandise and cash from the store. Employee #1 went on to say he started the theft because of an unresolved disagreement he had with a manager and felt the company owed him.

Employee # 2 admitted to theft as well. During his interview, he said he got involved with employee #1 because they had been fed up with the actions of management. Altogether, these two employees caused losses in excess of $200,000 over 5 years.

As a Loss Prevention Investigator , I provide the support and position needed by companies to resolve instore loss related issues. A loss prevention investigator also provides a sense of support and well being to management and associates alike.

For more information on loss prevention investigator or consultants visit us at loss prevention investigator or call us at 1.770.426.0547 – Atlanta Georgia

Background Checks and Social Media

Background Checks and Social Media

If your pre employment screening efforts consist of Google and Facebook, you are not getting the information you need to make a good hiring decision.  In fact, the information you get from the internet may be worse than no information at all.

In the world of corporate HR, two words you will hear fairly consistently are… fairly and consistently.

Using a social site like MySpace or Facebook as a pre employment tool poses several potential problems.  Are you checking every applicant online, or just a few?  What if the applicant’s personal page shows that he or she is of a particular religion or race?  Suppose they belong to a group whose views you don’t happen to agree with?  How about if there is a picture of the applicant in a bar?  And remember, most of the content that is on an applicant’s social media site is information that he or she is putting out there for everyone to see.  It may not actually be representative of the individual or his behavior.

If you then don’t hire the candidate, could there be a problem?  Possibly.

Using the Google Search Engine may also present problems, as results being returned to you might not be the person you are interested in.  Even unusual names can be duplicated in the vastness of the internet, so that your results may be totally inaccurate.  Then it is up to you to determine if the person is the correct one.  And accuracy is what you want in pre employment background checks, and you want to apply all your employment screening standards fairly and consistently.

Neither of these will provide information that is actually useful on its own in pre employment screening.  At best, it should be used only in addition to employee background checks conducted by a trusted background check company.

Use your background check company as a valued business partner helping you define an effective employment screening program that is applied fairly and consistently to all applicants.

To discuss your pre employment screening policies, contact us by calling 770-426-0547 or click here to email.

White Collar Crime…The art of Laundering Money – Atlanta Georgia

“Money laundering.”  We hear that term associated with white collar crime on the news and in crime reports but does the average person actually know what it means?

I used to share an office with a gentleman who moved here from China.  It was in the early 1990’s when a famous case in the Atlanta area came to light.  Fred Tokars, an attorney in the metro Atlanta area, was convicted of killing his wife through a hired hit because she found out he was laundering money.

My friend came to work one day and asked me…”What is laundry money?”  Honestly I had no idea what he was talking about until he uttered the words….”FRED TOKARS”.  Then I knew.  I also knew I wasn’t really sure how to explain laundering money to him.

In the white collar crime world money laundering is very prevalent because most of the money that is laundered is gained illegally.  People want to cover their tracks.  Money laundering is defined as the practice of engaging in financial transactions to conceal the identity, source and/or destination of illegally gained money.  Tax evasion and false accounting make up many of the white collar crime accusations in the money laundering world.

The most basic money laundering scheme is called “cashing up”.  Say a business, such as a gas station, has a long standing relationship with a bank.  If they have made consistent deposits for years, then the opportunity may arise to make a “larger” than normal deposit every now and then.  This doesn’t look criminal, can be attributed to the business and the money launderer can now pull their money out of the bank all nice and clean.

People can also use shell companies that show income on the books but actually don’t make any money.  The income is reported, taxes are paid and the money is laundered.  This is white collar crime at its best, cleaning dirty money.

Do you suspect white collar crime in your business? Contact us or call 1.770.426.0547.

Another Actual Internal Theft Report – Atlanta Georgia

When Loss Prevention Systems does an internal theft investigation we produce a report at the conclusion. Most of our investigations only take a day or so to conduct. Here is one from a recent investigation. The names have been changed to protect the guilty.

Confidential

Investigative Case Report

On January 18, an internal theft investigation was initiated by Loss Prevention Systems, Inc. (LPSI) at the request of Mr. X, Executive Vice President.

Mr. X stated that David Jones (not his real name), Stock Clerk, had made unauthorized changes in the POS security functions.  It was established that Jones had accessed the POS system and given himself authorization to process voids, refunds and other management level functions.  Mr. X terminated Jones for his actions. Investigation by LPSI did not show any suspicious transactions related to these unauthorized management level functions.

During an interview with Jones, he admitted to the theft of $2,250 in merchandise and $480 in cash from the store.  Jones stated that he stole merchandise by simply walking out the door with it or putting it outside the backdoor and picking it up later. Jones stole cash by doing fraudulent discounts on merchandise for friends and ex-employees.  No evidence could be found involving fraudulent refunds or voids.

It was learned during the investigation that Jones is on probation in (a Georgia ) County for employee theft from a previous employer. Jones incorporated his admissions into a written and signed statement.

All information and investigative facts developed during this internal theft investigation were turned over to Mr. X. Additionally, law enforcement officers will be contacted and criminal charges will be filed. A copy of this file will be forwarded to Legal Counsel.

Notes: This internal theft investigation could have been easily prevented. The problem started with loose controls, which allowed an employee thief to give himself access to the company’s computer and POS systems. In addition a stock clerk was given access to exit the rear of the store without management be present.

A background check would have brought the previous criminal conviction for employee theft to light when he applied for work with our client.

For more information on employee theft or employee theft investigation contact us at internal theft or call 1.770.426.0547 – Atlanta Georgia

PREVENT SHOPLIFTING…ITS ALL ABOUT LOCATION

There are many ways retailers can prevent shoplifting in their stores.  One of the best ways is to choose your location wisely.  Have you ever wondered why some retailers don’t do well even though the store concept is great?  Sometimes it’s all about location; well it’s the same with shoplifting prevention.  Let’s look at some location ideas that can help keep shoplifting to a minimum in your stores.

If you have a choice, choose a store front that is located inside a mall versus on the outside street.  If a thief wants to have a quick exit, it will be harder for them to lift merchandise and escape through a mall than directly into a vehicle waiting on the street corner.

Choosing a store front a bit of a distance away from a city center will also help prevent shoplifting .  Stores located right in the heart of the city are higher crime areas than the suburbs.  This increases not only the criminal activity in the area, but shoplifting in particular.

Not only will the actual store location help prevent shoplifting , but the location of your check out register in the store will also be a deterrent if placed in the right location.  Ever wonder why retail outlets always have their checkout stands at the front of the store?  It is a proven fact that stores where individuals must pass the register to exit have a lower shoplifting rate than stores with registers located in another area.

Help prevent shoplifting by keeping your store clean, tidy, well-lit and clutter free!  Need help prevent shoplifting ?  Contact us or call 1.770.426.0547.

RETAIL LOSS PREVENTION…WHAT MEASURES WILL HELP YOUR STORE?

There are many ways retail loss prevention can be monitored.  Have you ever noticed the back of your debit credit card? (I hope you all have any way!!)  There is a strip on the back for your signature.  This serves a purpose in that the retailer should check for a signature match on a slip when a purchase is made.  If no signature is present, the retailer should ask for identification.

I had an interesting experience not too long ago.  My company requested I purchase an item on a company credit card.  The card was in a male employee’s name with our company name underneath. I’m female by the way! He was unable to go with me to make the purchase.  I marched in Home Depot, bought a $500 dollar item, handed them a credit card, not even remotely resembling a male or the signature and guess what? They said thank you, have a nice day and I left with my purchase!  Obviously, this is certainly not a good policy for retail loss prevention .

Credit card fraud is a huge problem in actual retail stores.  The retailers have become very relaxed on their credit card acceptance policies.  One reason is a retailer is not liable for fraudulent credit card charges.  It gives them no incentive to check identities of the user.

The second reason they are so negligent is they want to shorten customer’s time standing in a checkout line.  I would much rather stand in line for a few minutes longer and ensure that my credit cards are safe than be in a 5 minute time saving hurry!

Would be credit card thieves contribute to inventory shrinkage through many different avenues.  Preventing credit card fraud at your locations is one of the simplest ways to maximize retail loss prevention .

Need help finding other ways to secure your business and increase profit? For more information contact us at retail loss prevention or call 1.770.426.0547

Does your business need a Loss Prevention Investigator? – Atlanta

As a loss prevention investigator , I understand the needs of the business. Taking a tactful approach when conducting internal investigations was part of the job, and I knew this.

As a loss prevention investigator I was contacted by a chain of small specialty grocery stores having problems with losses in two of their 5 stores. After a recent inventory, the management was concerned about a large loss that was reported.

I started my investigation by speaking with upper management and district level staff. Many of these managers did not believe the losses were caused by the employees, and were certain their vendors were “ripping them off.” Of course, being a loss prevention investigator , you never assume anything. I knew vendors can cause loss, but not nearly as much as a rotten employee. Keeping my opinions to myself, I continued my investigation.

I met with the General Store Manager and reviewed various inventory reports and counts showing which areas of merchandise or categories suffered the biggest losses. In this case, it was clear the liquor department was hardest hit.

Working with the corporate office, I arranged a time to enter the store (on an overnight shift) when employees and management were not around. I installed covert camera equipment in the receiving department to monitor merchandise (specifically liquor) coming into the store. On the very first day of surveillance, I witnessed the relationship between the receiving clerk and a vendor delivering the liquor shipment.

Initially, their meeting looked like a meet between to buddies. After further review, I saw the vendor hand the clerk a bottle of liquor. The clerk put this bottle under a desk near where he kept his personal belongings. Later, the clerk placed the liquor bottle in his sweatshirt he was carrying and walked out of the store.

I decided to interview this employee. Subsequently he admitted to theft and spilled the beans on his vendor buddy and 2 other store employees that had been taking liquor and other products from the store regularly. The managers were in disbelief. Immediately, the recommendations were made to standardize policy on employee bag checks, and a revision of their receiving policies.

As a loss prevention investigator , I am proud of my work and always make sure my employer remains profitable.

For more information contact us at loss prevention investigator or call 1.770.426.0547 – Atlanta