Clothing Security Takes a Step Forward

Clothing security has always presented a problem for retailers.  Clothing generally is highly desirable and easily concealed.  In many cases, it is also expensive.

So to the clothing retailer, clothing security is a daily part of doing business.

The desirability and price of the product often defines the level of security devoted to clothing.  For instance, a natural fur jacket that retails for thousands of dollars may be taken from a locked case by an attendant and shown to no more than two people at a time.  Some seasonal merchandise such as imperfect t-shirts with the logo of the Super Bowl loser may be located outside the store on a rack for a sidewalk sale.

Various anti shoplifting methods have been tried by retailers to prevent costly losses to thieves: Alternating hangers to prevent grab and runs; locked chains through the sleeves of leather jackets to prevent their theft; Specially made locking displays that keep merchandise attached; Locked glass display cabinets; and many other mechanical means have been tried with varying degrees of success.

Probably the best balance between clothing security and customer accessibility is met by and electronic system provided by Checkpoint SystemsClothing security tags are attached to the merchandise and can only be removed or deactivated by an employee of the store.  If not removed or deactivated, an alarm sounds as the merchandise passes the sensors that are strategically placed at the exit of the store, or even in the department.  This serves the dual purpose of alerting staff that an article is being taken fro its location, as well as a deterrent to those who are thinking about shoplifting from the store.

Accessibility means more sales and clothing security means less loss.  Together, this means more profit for the store.

Interested in more information about security tags on clothes?  Call 770-426-0547 or click here:  Clothing Security.  Visit our Web Store by clicking here: Online Loss Prevention Store.

Signs of Internal Theft – Atlanta Georgia

Previously we discussed signs that an employee may exhibit to clue you in to possible internal theft. Now, I wanted to tell you about some other signs to look for from others that may let you know you have a potential problem. It’s estimated that $52 billion a year is lost due to internal theft so it may be beneficial for you to know and understand what to look for and how to stop a costly problem before it starts. Customers are a great source of information. They may not always be right as the old adage says, but they’re always worth listening to.

If you get constant customer complaints about shortages or substitutions in their orders you should begin to become suspicious. Frequent refunds (especially of the same kinds of merchandise) by one employee should send up a red flag. Sometimes a customer may see something on your sales floor but not want to get involved at that point. So be aware of any anonymous phone calls or letters you may receive explaining an illegal or immoral act. It’s easy to dismiss these as pranks, but I caution you to give them the proper weight and investigate them thoroughly.

In today’s business climate you’re always looking for an edge so you probably encourage your employees to build a relationship with potential customers. However, beware that this can become a slippery slope. Watch for any employee that seems a little too close to the customers and always be weary of a customer that comes in and demands to only deal with a certain associate. There are many different signs to look for that may clue you in to wrong-doing inside your business. Internal theft is a big problem in business today, but it’s one that can be managed if you pay attention to the signs and act accordingly.

For more information about employee theft or employee theft investigation or corporate fraud investigation or corporate fraud investigator contact us at Internal Theft or call 1.770.426.0547 – Atlanta Georgia

Prevent Shoplifting Game Plan

To prevent shoplifting in a retail environment requires a game plan.

Almost everyone agrees that shoplifting is a major problem for retailers, annually costing an estimated $24 to $40 Billion in the US.  It is safe to assume shoplifting affects every retailer in the country to some degree.  In the worst cases, the harm inflicted by thieves is enough to close a business down, especially in tough economic times when businesses have to cut expenses to the bone just to survive.

The means and methods used to prevent shoplifting are varied: customer service training, awareness training, CCTV surveillance, and electronic article surveillance are measures many retailers have incorporated into their business plan.  Still others incorporate store planning, merchandise layout, checkout locations, and merchandise exposure into their strategy.

Shoplifting prevention should be a part of every business owner’s strategy to increase profits by reducing losses.

The retailer’s expertise lies in displaying and selling merchandise.  Retail loss prevention has become a specialty within the industry that contributes a significant effort toward profitability by reducing inventory shrinkage, a major profit killer.  Advice from a competent and experienced retail loss prevention agent can make a huge impact on inventory loss from the receiving door to checkout, everywhere retail loss occurs.  A loss prevention agent will make an invaluable partner in developing a game plan to prevent shoplifting and internal theft and in recommending what investments to make in improving the numbers relevant to inventory shrinkage.

For a free consultation with an experienced loss prevention agent to help identify problem areas, call 1-770-426-0547 in Atlanta Georgia and elsewhere, or click here:  Loss Prevention Investigator.

 

 

How to Prevent Shoplifting – Atlanta Georgia

 As I’m sure you’ve discovered by now there is no fool-proof way to prevent shoplifting. Your goal is simply to make your more desirable merchandise difficult to get to or come away with undetected. This will usually have the desired effect of deterring the average shoplifter and sending them elsewhere to do their shady business. However, in certain situations you may come across shoplifters of another kind. The drug addicted and mentally challenged pose a different set of problems for the loss prevention investigator. They normally don’t realize what they’re doing or can’t control their impulsive natures. So, how do you combat this?

 The other day I walked into one of our sites and saw that a co-worker had already apprehended a middle aged woman that I have come to know very well. This was her 9th time being arrested for shoplifting at one of our locations. The woman is obviously mentally challenged and driven by impulses she can’t control. Now unless you’ve got the heart of a Hitler you can’t help but feel sorry for her and the cards she’s apparently been dealt. At the same time you can’t just let her walk out with your merchandise either. In order to prevent shoplifting in a case like this you have to be continually vigilant.

 “She’ll be back.” Those were the words the responding officer left us with when he walked out with the woman in handcuffs, and he’s right. There’s no question that as soon as they let her back out into society she’ll be back in this or another store where she’ll begin the process all over again. Until the justice system catches up to our needs the loss prevention investigator must keep their eyes peeled for individuals like this and continue to “soldier on” if you will. Like I said earlier, there is no fool-proof way to prevent shoplifting but your understanding of the situation and dedication to the job can make the process much easier.

For more information contact us at Prevent Shoplifting or call 1.770.426.0547 – Atlanta Georgia

Protect your business from shoplifters: Use clothing security

There are a lot of red flags that you may be noticing in your business that indicate that you are a victim of theft.  Are you finding hangers, tags, or empty packages out on your sales floor?  Is there merchandise that is unaccounted for?  Is your inventory telling you that there is supposed to be merchandise on your shelves that cannot be found?  All of these can suggest that you are losing merchandise to shoplifters and thieves.

If you own or manage a business that sells clothing, there are options in clothing security to help protect this highly sought after merchandise.  In the retail environment I work in, we see clothing shoplifted on an almost daily basis.  It is easy to conceal, therefore easier to steal.  Clothing security tags are one way to help stop this downward spiral of profit loss.

Arming your store with a visible alarm system at your entrance and exit, while having clothing security tags, can keep your clothing in your store for your customers to purchase.  Shoplifters are observant and scope out businesses they wish to target.  By having visual deterrents such as clothing security, you can have a profound impact on your profitability by retaining the merchandise you wish to sell.

Professional shoplifters, also called boosters, are out there and target businesses that sell clothing.  They can steal thousands worth of clothes in a very short amount of time, and leave you wondering why your clothing racks are empty.  Throw them off with clothing security tags and let them know you take the protection of your merchandise seriously.

Clothing without clothing security tags might as well say “Steal me” on the tag, next to the price that the shoplifter will not look at.  But by having security tags on clothes that you sell, you can send a different message to the shoplifter: “Plan to pay, or go away.”

For more information about clothing security tags or clothing security or security tags on clothes contact us at security tags on clothes or call 1.770.426.0547.

The Signs of Employee Theft – Atlanta Georgia

As long as you have employees you’re going to have employee theft. Bleak, I know, but I never promised you a rose garden. This is simply one of the universal truths of doing business. Another unfortunate truth is that by the time you actually catch an employee stealing and are able to build a case against him/ her they’ve probably been doing it for a while and you’ve probably already lost quite a bit of money as a result. So you need to be able to read the signs that can inform you who is most likely to steal from you before they actually do it.

First of all, anyone who displays the signs of a possible substance abuse problem (whether it is illegal drugs, prescription drugs or alcohol) should be watched closely. These issues tend to quickly exhaust an individual’s personal finances. As a result they then go looking elsewhere for cash to support their habit and your cash register is a great place to start. An extravagant lifestyle is a warning sign as well. If you have a cashier who makes $11/hr but drives to work in a Porsche everyday you may want to look into that.

Some employee theft takes place out of revenge. Maybe an individual got passed over for a promotion or feels somehow slighted by a member of management; this can often lead to an attitude where they feel they deserve better and will take it if it isn’t given. Be aware of constant complaining or a belligerent attitude by an employee. Sometimes a person will even admit to having stolen money or merchandise from a previous employer. That’s a definite red flag for you to look for. There are many different reasons for employee theft. Our goal is to stop it before it starts.

For more information about internal theft or employee theft investigation contact us at Employee Theft or call 1.770.426.0547 – Atlanta Georgia

Prevent Shoplifting – Save More $$ in Atlanta Georgia

Prevent Shoplifting – Save More $$ Than You Really Know – Atlanta Georgia

When shoplifting and ways to prevent shoplifting are discussed, the two victims who are generally mentioned are the storeowner and the customers, who ends up paying more for the items they purchase in the store.  These are obvious, but in reality there are more victims.

The storeowner, or the company that owns the store is certainly worth mention because he is the one who actually paid real money for the merchandise that was stolen.  Not only does he lose the profit that he would have gained had he sold the item, he is also out the money that he paid for it which is a greater amount than the profit.

In order to recover the cost of the stolen item, and hopefully the profit, the storeowner has to raise the prices on his remaining goods so that when they are sold, he can recover his loss.

The storeowner decides to take measures to prevent shoplifting, he may employ security and loss prevention, he may purchase CCTV cameras, or use electronic article surveillance (EAS) such as those solutions provided by Checkpoint Systems.  He may buy special display hardware that prevents the merchandise from being removed from the premises.   All these measures cost the retailer money, which he must recover through increased pricing or reduction in some other expenses.

One of the places any employer may go to cut expenses is to the payroll budget or the employee benefits package.  So yet another group that might be harmed is the employees at the store that is losing merchandise to shoplifters.  Jobs may be lost and benefits may be cut.  This is frequently the case when businesses are not profitable for whatever reason.

If all efforts to prevent shoplifting fail but the shoplifter is caught, that should put an end to the losses, right?

What happens when a shoplifter is caught?  A police officer (paid by tax money), transports the shoplifter in a police car (tax money) to a jail (tax money) to await trial in a court (tax money) presided over by a judge (tax money), etc.  You see where this leads.  Everyone who pays taxes also pays to support shoplifter prevention through financing the criminal justice system.

Not to have pity on the shoplifter, but he gets a criminal record, a fine, maybe jail time, restitution, and being labeled a thief by everyone who knows.

The storeowner has every right to prevent shoplifting.  It saves us all in the end.

Want more information on how to stop shoplifting at your business?  Call 770-426-0547 in Atlanta Georgia or click here:  Prevent Shoplifting.  Visit our Online Loss Prevention Store.

The Over-eager Loss Prevention Investigator – Atlanta Georgia

I have to say that the thing I’ve always liked most about being a loss prevention investigator is the fact that no 2 days are alike. One day you may have to corral a paranoid schizophrenic kleptomaniac housewife and the very next day you may find yourself in the midst of a gang-banger initiation. (Both of these have happened to me, by the way) It’s definitely an exciting life, but as I’m sure you can imagine it can be a potentially dangerous one if you don’t take the proper precautions, keep your head on a swivel and stay ready for any and everything.

As a loss prevention investigator I’ve done a lot of work in the state of Wisconsin. (The frozen tundra for you football fans) To say it gets cold there is more than just an understatement. However, I keep it pretty toasty in my office, so a couple of weeks ago while working – wearing nothing but a pair of khakis and a t-shirt- I spot a “gentleman” loading up a cart full of high end tennis shoes. Sure enough he fills it to the brim and starts heading for the door. Being the Action Jackson wanna-be that I am I jumped up and went to apprehend him – without a jacket. He did NOT come quietly.

After knocking down one of my colleagues and taking a little jog through a waist-high snow bank the local police had to pull their weapons on him before he finally stopped. Well, now I’m sweating, I’m wet and I’m outside in 4 degree weather dressed in nothing but a t-shirt. Luckily the responding officer let me take a breather in the warm squad car. Of course this was probably just because he couldn’t understand my statement over the sound of my teeth chattering. Point of the story: determination and chutzpa are great, but without preparation and readiness a loss prevention investigator can find his/ herself up a creek without a paddle… or in the snow without a coat… or something. 

For more information about loss prevention agent or loss prevention consultants contact us: Loss Prevention Investigator or call 1.770.426.0547 – Atlanta Georgia

 

Invest in clothing security and invest in your profits

Do you have a problem with shoplifting in your business?  Businesses that sell clothing are especially susceptible to shoplifting.  Clothing is easy to steal, easy to conceal, and is needed by everyone.  Clothing items can be stolen for personal use, for resale, or even to conduct return fraud.  However a customer may choose to steal from you, businesses need to have measures in place to reduce the loss from such actions.

Clothing security is a consideration that needs to be forefront on the minds of business owners.  Security tags on clothes are an excellent deterrent, used to stop shoplifters in their tracks.  Clothing security tags are a visual reminder to a potential shoplifter that the business they are in takes protection of the merchandise very seriously.

Shoplifters want simplicity and a quick getaway – with your merchandise.  When a shoplifter is deciding whether or not to steal from your store, he or she wants to be able to grab and conceal the merchandise without anything standing in their way.  So invest in security tags on clothes, so there can be something very effective standing in their way.

Clothing security tags are a visual deterrent, as well as an actual deterrent.  A clothing alarm sounding when clothing is leaving your business can also be a powerful deterrent to the average shoplifter.

Invest in increased profits and reduced loss in your business.  Utilizing clothing security tags on the clothing that you sell.

For more information about clothing security tags or clothing security or security tags on clothes or clothing alarm contact us at clothing security or call 1.770.426.0547.

Managing Retail Shrinkage – Atlanta Georgia

Retail shrinkage is like death and taxes – inevitable. If you spend all your time beating your head against the wall trying to lower your shrink in your shoe department to zero, you can be sure that there will be big screen TV’s from your electronics department marching freely out your front door. You’re not going to be able to stop it all; to even entertain that thought is folly. What you need to do is find an acceptable way to manage your retail shrinkage so that your business remains a profitable one.

First you have to realize where your retail shrinkage is coming from. These days it is measured that 70% of losses in the retail industry come from theft, either shoplifting or internal theft. Believe it or not, that’s the good news. The bad news is that number seems to be on the rise. It is believed that this increase is a result of the global economic crisis mixed with unstable energy costs which get passed on to consumers raising the prices of goods across the board. Higher prices + lower income = more theft.

Now, I’ve found that the best way to manage retail shrinkage is to learn to think like a shoplifter. Anticipate the merchandise that will be most attractive to them place a priority on the security of that merchandise. For instance, if you run a children’s clothing store there’s no point in wasting your efforts securing your Elmo merchandise when SpongeBob is the hottest thing out this year. When it comes to internal theft I suggest surveillance, surveillance, surveillance. In the words of Niccolo Machiavelli, “It is better to be feared than loved, if you cannot be both.” Let it be known that you are watching and that you will prosecute any violators to the fullest extent of the law. Practice this and you’ll find your retail shrinkage becoming more manageable each day.

For more information about retail loss contact us at Retail Shrinkage or call 1.770.426.0547 – Atlanta Georgia