Preventing Shoplifting This Holiday Season; Inform Your Employees

Many stores, public places, and government  buildings display firearms law posters on the wall where everyone that enters their place will undoubtedly see it.  Some retail stores display their shoplifting policy where customers can see it.  But, many of these places though, fail to educate their employees as to their store policy when stopping a shoplifter.  Who is responsible of making sure every single employee knows the policy of the store? When is this supposed to happen? At the time of hiring?  For many retail stores, preventing shoplifting begins by educating their employees about the policies and procedures they need to follow when stopping a shoplifter.

For more about this and other  stories, follow the links below.


Home Depot employees fired after following suspect

– Four former employees at a Home Depot in Florida were fired after they attempted to stop a shoplifter in November.

Jeffrey Miller, 59, George Ippolito, 56, Joe Spector, 29, and Jazmin Kelly, 27, all worked together at a Home Depot in Palm Coast, Florida. On November 19, the 4 employees attempted to track down a customer who appeared to be shoplifting at the store.

However the co-workers did not know that their act to prevent crime went against company policy.

The Home Depot released a statement in regards to the incident: “Pursuing shoplifters in the store or in the parking lot is extremely dangerous and risks the safety of everyone, which is why we only allow trained security personnel to do so. We’ve had instances of serious injury and even fatality in our stores. No amount of merchandise is worth risking the safety of others.”

The employees expressed shock by their termination as Fox 35’s Kelly Joyce reports from Flagler County in the video above.

The suspect has been identified as 22-year-old Brandon Charles Edward Mullins Lowe of Hastings, Florida who allegedly admitted to stealing close to $1,000 worth of tools from the store. Lowe was being held in the Flagler County Jail on grand theft charges.


Police: Shoplifting doubles near holidays

As shoppers hit area stores for the impending holidays, so will shoplifters, say area police.

“It probably doubles during the peak of the holiday shopping season,” said Logan Township Police Chief Tim Mercer, referring to the number of retail theft calls the township’s officers will handle.

Mercer said officers typically get one to two calls each week, and with the increase in retail thefts also comes increases in other crimes related to shopping, such as identity theft, where people are opening up credit cards in other people’s names, and thefts from vehicles.

Most of the incidents of retail theft and other thefts occur at two highly concentrated shopping areas — Logan Town Centre and the Logan Valley Mall, Mercer said.

Stores are reluctant to talk about shoplifting, either out of a fear of calling attention to their stores and becoming targets or because they don’t want to divulge exactly how they deal with retail thefts.

One store manager of a longtime township store, who spoke only if his name of business wasn’t published, said stores take two approaches to dealing with shoplifters — either they try to catch them or they try to prevent them from stealing in the first place.


Five Steps to Recruiting the Right Loss Prevention Professionals

The success of any organization is determined by the talent of its people. In his book Good to Great: Why Some Companies Make the Leap…and Others Don’t, Jim Collins put it this way: “People are not your most important asset. The right people are.”

Whether it’s a company, a loss prevention and safety department, or a sports team, the more talented people within the organization, the greater chance it has to succeed. Loading any organization with talented loss prevention professionals requires a comprehensive five-step people strategy.

Want an awesome LP career? Download this FREE Special ReportHow to Find the Best Loss Prevention Jobs and Build a Successful Loss Prevention Career.

Recruiting. The first component of this strategy is recruiting. It all starts with a sound recruiting strategy to ensure there is a sufficient pool of applicants.


 

How To stop A Shoplifter?

Police Departments across the nation are busy this holiday season launching operations aiming at catching shoplifters.  Serial shoplifters go from store to store stealing hundreds of dollars worth of merchandise from each store.  Police and retailers alike have been working together to stop this vicious and financially crippling crime.  Shoplifters are not necessarily from the area where they commit their crime, there are serial shoplifters that go from state to state, and from store to store, stealing as much as they can.  For a retailer, the hundreds of dollars stolen from their store is a financial burden, and jeopardizes their ability to stay open for business.

For more about this and other stories, follow the links below.


How local law enforcement are working to stop organized retail crime

BUFFALO, N.Y.–

Organized retail crime is rising across the country, according to the National Retail Federation. In Western New York, local law enforcement said they’re constantly working to stop it.

“They’ll steal goods and products from various stores, sometimes taking orders,” Officer Craig Johnson, field intelligence officer for the Amherst Police Department, said. Johnson said organized shoplifting rings operate locally and even statewide.

“[They’ll go] down the thru way through the major cities, Albany, Syracuse, Rochester, Buffalo, even to Erie, Pennsylvania,” he said. HE said the thieves use stolen ID’s and credit cards to rent cars. They’ll even sometimes steal a license plate from another car to put on their rental. Then they spend hours stealing from stores, including items like clothing, medication, baby formula and even appliances. They then move on to another city by the time law enforcement is notified.

“They could be from different states. They could be from downstate New York. It’s very hard to find out that information of who these people are,” Johnson said.


Serial Shoplifters Target Burlington Stores 

It was a busy day for Amanda Bean. First, she stole several hundred dollars’ worth of merchandise from a store that shares her surname — L.L.Bean. Burlington police cited her for retail theft and released her. Two hours later, Bean allegedly stole goods valued at several hundred dollars from the Skirackon Main Street. Bean was again charged with retail theft and let go.

Since that day in April, Bean, 33, of St. Albans, pleaded guilty to the L.L.Bean theft, but her stealing apparently hasn’t stopped. She has been arrested on similar charges twice — including on October 22, while she was serving a community-based furlough for the L.L.Bean theft. All told, Bean has been arrested more than 20 times and has at least nine retail theft convictions, along with convictions for other crimes.

Downtown merchants are frustrated with frequent fliers like Bean. While other crimes such as burglary are declining in Burlington, retail theft is escalating, police say. Between 2012 and 2015, annual retail theft calls to Burlington police increased from 341 to 423. This year, the trend continued. The number of calls between January and November 1, 2016, totaled 404, compared to 374 over the same time period last year.


‘Operation Blitz’ To Target Professional Shoplifters

MINNEAPOLIS (WCCO) — As we look to get started on our holidayshopping lists, police will be looking for professional shoplifters.

Beginning on Black Friday, more than 30 Twin Cities law enforcementagencies will launch “Operation Blitz.”

The first-of-its-kind partnership in the state will target organized retail theft and financial fraud.

Police showed WCCO how these professionals do their best to avoid detection.

Take what police say happened at a St. Paul CVS two weeks ago, when a man walked in with a gym bag and loaded it with cleaning supplies. He was out of the store in under 40 seconds.


 

Avoid Being A Victim This Holiday Season

woman

Happy Holidays! Or, are they really?  Retailers are not the only ones that suffer from theft during the holiday season.  Yes, shoplifting, employee theft, and merchant thefts occur more during the holiday season than at other times of the year for retailers, but people around the country are more and more vulnerable to theft that occurs at their front door.  Have you bought anything online? Has it been delivered? There are many stories of packages being delivered, but never actually received by the recipient.  Where is it?  Some of them at least are at the hands of thieves that go prowling neighborhoods in search of delivered packages left at your front or side door. If you ordered something online and won’t be at home during the day, asking a neighbor to accept the package for you is not imposing, it is just neighborly. Take precautions this holiday season to avoid being the victim of theft. 

For more about this and other stories, follow the links below.


Chamblee Police: Tips to Avoid Becoming a Holiday Crime Victim

Chamblee, GA, December 5, 2016 – The Post Reports – The Chamblee Police Department provides the following information on why thieves love the Holiday season and what you can do to prevent becoming a victim.

Why Thieves Love the Holiday Season

All the hustle and bustle going on over the holidays gives thieves what they want, almost as much as an unlocked bank vault and that is the opportunity to become invisible. Thieves can move through big crowds of rushed and distracted people without anyone noticing them. They can pickpocket and shoplift and when their victims realize that they have been robbed, they will have no idea who did it.

Thieves Feed on Opportunities

Thieves know that the police are overloaded during the holiday season and they take full advantage it. They thrive on the fact that the police and stores’ loss prevention staff have their hands full with amateur thieves who are hauled to jail for trying to steal from the electronics departments or waiting for the parents of teenagers who pocketed the latest video game.

In the meantime, the professional thieves are busy breaking into cars in the parking lots to steal gifts, cell phones and electronics or stalking and robbing. Some thieves prefer burglarizing homes. They spend their time walking neighborhoods, looking for houses that appear that the homeowners are away. Darkened homes nestled between neighbors with front yards bursting with holiday lights will draw their attention.


Albany police encourage businesses to be on constant crime watch

businesses should increase their vigilance, watching for crime in their stores, as shoplifting and thefts increase during the holidays.

It’s a serious issue, because a large theft in a small store could mean a merchant having to go out of business.

Chuck Roberts has owned John Ross Jewelers at his Dawson Road location for 30 years, and one reason he has been so successful is he was already thinking about criminals when he designed the shop.

“We built this store the way it’s built, to stop the shoplifting,” explained Roberts.

Police said that during this time of year, shoplifters and thieves increase their activity, because stores have more customers to hide among, and there is more on hand to steal.

“They have more merchandise available. So there will always be someone who is looking to find an illegal way to acquiring that merchandise,” said Albany Police Chief Michael Persley.

Roberts has well established trade practices to deter thieves and lots of surveillance cameras watching customers, because he has thousands of dollars worth of jewelry in his store cases, and knows crooks will go to almost any length to steal them.


Consumers beware of holiday crimes

TERRE HAUTE, Ind. (WTHI) – The winter months cover a time of seasonal giving and cheer.

Unfortunately, crime doesn’t pause for the holidays.

Especially after major online shopping events like Cyber Monday.

Ryan Adamson with the Terre Haute Police Department says you have to watch out for the occasional Grinch looking to steal.

He says, “Thefts of packages increase this time of year. Somebody is at work, they get a notification on their phone that UPS, or Fed-Ex, has dropped off a package. They get home and lo and behold, it’s not there. So be mindful of where your packages are going.”

Criminals are looking for an easy steal, so what is easier than an unattended package on a door step?

Adamson suggests, “If you can have it delivered to work, do so. Or, try to have them sent to a friend’s house or a relative’s house. Just somebody that’s going to be home. Or, make it to where somebody has to sign for the package, so the package is verified that somebody is there for it.”

Adamson also says to be careful where you place your presents once wrapped.

He says, “Don’t put your gifts in plain view right in front the window where everybody can see. Don’t put your big expensive TV right in front of the window. If you’re not going to be home, let your neighbor know. Have somebody check on your house for you to make sure everything is okay.”

Unfortunately, your car isn’t safe from winter scrooges either.


Protecting Yourself While Holiday Shopping

bags

Retailers during this time of year prepare for the holidays by hiring more people to help them in their stores with customers, and with  their security as well.  This is a very busy time for the loss prevention team of a retail store, shopping mall’s security, and the local police.

Shoplifting occurs inside the stores, but theft also occurs when you leave the security of a shopping mall.  Parking lots around shopping malls tend to be illuminated, but is always safe to take precautions when leaving a store at night, or to make sure other customers are leaving before venturing outside by yourself.  Be safe and alert this holiday season.


Police: Shoplifting doubles near holidays

As shoppers hit area stores for the impending holidays, so will shoplifters, say area police.

“It probably doubles during the peak of the holiday shopping season,” said Logan Township Police Chief Tim Mercer, referring to the number of retail theft calls the township’s officers will handle.

Mercer said officers typically get one to two calls each week, and with the increase in retail thefts also comes increases in other crimes related to shopping, such as identity theft, where people are opening up credit cards in other people’s names, and thefts from vehicles.

Most of the incidents of retail theft and other thefts occur at two highly concentrated shopping areas — Logan Town Centre and the Logan Valley Mall, Mercer said.

Stores are reluctant to talk about shoplifting, either out of a fear of calling attention to their stores and becoming targets or because they don’t want to divulge exactly how they deal with retail thefts.


Crimestoppers: Be alert this holiday season

The holidays are upon us, and Christmas shopping often means an increase in crime.

The best way for businesses to prevent shoplifting is better customer service, according to Jackson Hole Crimestoppers.

“The best defense against shoplifting for merchants is to offer attentive service,” the nonprofit organization said in a press release. “Greet all shoppers as they enter the store and show an interest in helping the patrons find what they are looking for.”

The last thing a shoplifter wants is to be noticed, the release said. “Jackson Hole Crimestoppers points out that shoplifting hurts everybody, with increased costs of merchandise often resulting to help cover losses,” it said. “Both shoppers and merchants should remain alert for such thieves.”


Why Did CVS Employees Hide and Call the Cops When These Men Asked for Sliced Cheese?

Let’s kick this off with a Choose Your Own Adventure scenario. You’re a CVS employee who has just been stopped by a customer and asked whether the store carries sliced cheese. Do you A) shake your head no, but direct him to the refrigerated items anyway, B) show him a wide variety of shelf-stable snacks instead, or C) freak out and hide from him in a locked room in the back of the store?

If you selected C, you probably work at the CVS in Richmond, Virginia’s Carytown district. According to Ricky Berry, he and his roommate, Philip Blackwell, went to that particular drugstore on Thursday night to pick up a package of sliced cheese. The two of them asked an employee where to find the cheese and, after telling them that the store didn’t carry it, the evening took a turn toward the WTF.


 

Preventing Shoplifting During The Holidays

shoppersFrom Miami, Florida to Seattle Washington, police departments across the nation plan to increase police patrols and police officers around shopping malls, downtown, and most frequented shopping areas around their cities to ensure people feel safe when they come out to shop for the holidays.  Another reason is also to ensure shoplifters know police officers are present and that their criminal activity will not go unpunished.  Shoplifting during the holidays increases, and retailers and police departments try to mitigate it by implementing shoplifting measures that can help them keep shoplifting to a minimum.

For this and other topics, follow the links below.


How does Walmart’s latest anti-theft program work?

Walmart is taking a different approach to shoplifters. 

The world’s biggest retailer is using the Restorative Justice Program to help reduce theft and police calls in their stores.

Walmart is often a hotspot for crime, according to an August Bloomberg report.

It’s not only petty crimes that plague Walmart stores all across the country, more than 200 violent crimes- including murders, attempted kidnappings and shootings- have happened in the nation’s 4,500 Walmart stores this year, according to the report.

While the Restorative Justice Program aims to cut down on shoplifting specifically, less petty crime often means less violent crime.

Restorative justice by definition, is a system of criminal justice that focuses on the rehabilitation of offenders through reconciliation with victims and the community.

Walmart aims to do just that.

“The program offers first time low risk offenders a second chance in order to make things right by participating in an educational course in lieu of prosecution.” said Delia Garcia, Director of Communications at Walmart.

The program launched in 2014 and is currently in effect in about a third of all Walmart stores, including in the Sacramento market, according to Garcia.


No retailer is immune to shoplifting

If you pay attention to court news, you know there’s a problem with serial shoplifters.

Many individuals are convicted of shoplifting three times or more. Sometimes, they try to steal from the same store.

In Grand Island, the majority of shoplifting violations reported this year have been at department or discount stores. That category is followed by grocery stores/supermarkets and then by convenience stores.

Businesses point out that theft translates into higher costs for customers.

A sign at Super Saver, for instance, says “To keep prices low we have installed an electronic inventory system.”

The number of thefts is probably proportional to the number of shoppers a store attracts, notes Capt. Jim Duering of the Grand Island Police Department. In other words, the greater the foot traffic, the bigger the number of shoplifters.

A Walmart spokeswoman points out that a company with multiple locations in a city will be victimized more than a single entity.

Walmart uses a multi-pronged approach to make sure the store is meeting “our customers and our associates’ expectations for a safe and enjoyable shopping experience,” says Delia Garcia.

Having a safe environment “begins with a very positive relationship with law enforcement,” Garcia said.


Mt. Juliet police increase patrols in shopping areas

Starting this week, Mt. Juliet police will increase patrols in Mt. Juliet’s retail areas for this year’s holiday shopping season.

On Thanksgiving afternoon, Black Friday and throughout the shopping season, more police officers will be concentrated near the primary shopping areas by Interstate-40, according to a release from the Mt. Juliet Police Department.

“The ultimate goal is to deter and prevent criminal activity,” Chief James Hambrick said. “We simply want Mt. Juliet’s shoppers to have a great experience at our area shopping destinations. Residents and visitors will see an increased police presence, and there will also be undercover officers that will not be easily noticed.”

 


 

Preventing Shoplifting This Holiday Season

pic-1

Depending on what financial report you read, the average income for Americans fall between $45K and $54K a year.  That’s before federal, state, and local taxes are taken out. Take out your mortgage payment, car payment, car insurance payment, living expenses  and other monthly payments that you have, and you are left with a very little amount left over for saving for retirement or saving for your children’s college education.  During the holidays, many people around the country are faced with the prospect of having no gifts for christmas, getting a loan to buy gifts, or  in some instances shoplifting some gifts for the holidays.  For retailers, this is a season where sales are at the highest, but shoplifting is as well.  Preventing shoplifting during the holiday season is very important for these retailers, because their profits depend on having the least amount of shoplifting in their stores.

For more bout this and other stories, follow the links below.


How stores plan to fight organized retail crime during the holidays

With Halloween over, retailers are in full-fledged holiday season mode. Which means they’re gearing up for Black Friday, holiday staff schedules, stampedes of customers… and theft. That’s right — the holiday season might bring stores a nice sales bump, but it also brings an increase in shoplifting. And retailers are stepping up efforts to crack down on the crime.

We’re not just talking about customers stealing a pack gum in the checkout line. Loss prevention specialists have their eyes on a much bigger target.

Organized retail crime (ORC) is a strategic and highly sophisticated brand of shoplifting where a network of professional thieves work together to rip off retailers. According to a survey from the National Retail Federation (NRF), organized retail crime is on the rise, with 100% of retailers saying they have been a victim in the past 12 months. Furthermore, 83% said ORC activity had increased in the past year.

“There are existing crime organizations, like drug dealers, and these groups looked at the retail world and saw it was very lucrative to steal heavy volumes of merchandise and then sell it,” said Robert Moraca, vice president of loss prevention at the National Retail Federation. “The access to selling online has made it even easier.”

Along with organized retail crime, standard shoplifting and employee theft costs retailers approximately $42.5 billion in 2015.


Walmart Will Deploy Thousands of ‘Holiday Helpers’ to Shorten Checkout Wait Times

It was shoppers’ #1 request.

The next time you find yourself in a long wait for checkout at Walmart  WMT -1.11% , don’t be surprised if a store worker clad in bright yellow and a Santa hat helps you find the shortest line.

Eager to build on recent improvements in its long-weak customer satisfaction scores and win shoppers’ favor during the peak shopping season of the year, Walmart is deploying “Holiday Helpers” to all of its 4,500 or so U.S. stores during the upcoming months. These workers, clad in yellow vests to make them easily identifiable to customers, will be tasked with speeding up checkout time by, among other things, fetching items that shoppers may have forgotten, so they don’t lose their places in line; helping to unload shopping baskets at the registers; and if it’s very busy, opening a cash register.

At the same time, these helpers, regular Walmart workers trained to use cash registers but looking to pick up some extra hours, will be there to add some fun to a retailer often seen as drab. These workers will be wearing festive Santa hats and bright red sashes inscribed with “Holiday Helpers,” and handing out candy canes. The no-frills shopping environment doesn’t cut it anymore, even for a discount retailer, and the helpers’ cheer will be all the more important given the lavish Christmas displays Target has planned.


As Christmas shopping season looms, retailers across Europe are bracing themselves for increases in footfall and subsequent spates of theft. Groceries, including roasting joints and bottles of spirits, are the most at-risk products.

New research sponsored by Checkpoint Systems – provider of merchandise availability solutions to the retail industry – has revealed that retailers will see shoplifting erode their profits over the coming months, as they begin to gear up for a bumper Christmas period.

Apparel, luxury foods and electronic accessories are expected to be among the most stolen items this festive season, with higher quantities of merchandise put out on the shop floor, additional door displays, temporary staff and increased footfall all contributing to the high losses across the country.

The study, underwritten by an independent grant from Checkpoint Systems, was carried out by Ernie Deyle, a retail loss prevention analyst, and provides an analytical view of business risks that major retailers face during this holiday season. The 13 markets covered in the report span North America, Europe and Asia, and include the US, Belgium, France, Germany, Italy, Netherlands, Portugal, Spain, UK, Australia, China, Hong Kong and Japan.


 

Be an Effective Manger This Holiday Season – Prioritize Sleep

meetingpic.The holiday season is officially under way and your stress level is about to go into overload.  When we’re overly stressed bad things happen to us mentally, emotionally and physically: headaches, digestive issues, eating too much, concentration problems, decreased impulse control, increased emotional sensitivity, poor planning ability and sleep disturbances.

The goal for a lot of people in retail is to “just get through the holidays” with the least amount of difficulties and stress, which is a reasonable objective.  So, what can you do to achieve your objective?  The number 1 thing you can do for yourself and your employees (as well as family, customers and friends) is to prioritize sleep. 

Getting enough high quality sleep is a crucial biological need.  A short term sleep deprivation of just 2 weeks can lead to memory loss, inability to focus and poor decision making skills.  A long-term deficiency can cause an increased risk of heart disease, obesity and depression.

There are many things you can do to make a difference in the quality and quality of your sleep.  But, one of the biggest is to stop your harmful electronics’ habits — starting now to relieve holiday stress.  Poor management of electronic devices is one of the biggest problems people have in falling and staying asleep.

Our bodies produce melatonin at night to help us fall and stay asleep.  A cool, quiet and dark room triggers your body to release it.  The light and noise from computers, Kindles, TVs, phones and other devices interferes with this process. 

The guideline is — don’t use any device 1 hour before bedtime.  It gives the melatonin time to work by eliminating all the light, stimulation/aggravation and noise.  It’s estimated that people who leave on even 1 device get at least 30 minutes less sleep a night than those who turn them all off.  Also, they wake up more often and are more restless. 

It’s important to create a good sleep routine and getting control of your unhealthy electronics’ habit is a place to start.  In fact, it might be all you need to have increased energy, a better memory, improved physical well being, stronger coping skills and a calmer mood.

After all, your employees won’t care or remember what cookies you baked for the holiday party.  But, they will care and remember that you were short of temper and long on criticism because you stayed up too late searching on-line for the perfect recipe.


Nicole Abbott is a professional writer who’s had over 200 articles published.  She’s a business consultant and former psycho-therapist with over 20 years of experience in mental health, business and addiction.  She’s a coach, lecturer, trainer and facilitator.  She has conducted over 200 workshops, trainings, presentations, seminars and college classes. 

Shoplifting During The Holidays

womensAs a retailer, your holiday season has started.  During this time of year, retailers big and small profit from a big and busy holiday season.  With the honest shopper, this is a season that retailers look forward to.  It means more sales for the retailer, and hopefully more profits as well. For every retailer, preparing and training their loss prevention personnel during this holiday season is also paramount, it can mean thousands of dollars lost to shoplifting if personnel are not properly in place, or trained. Knowing what items are most likely to be stolen can help your loss prevention team take preventive measures to ensure they are not easily snatched.

For more about this and other topics, follow the links below.


10 Things Shoplifters Love to Steal During the Holidays

It’s a $6 billion problem for retailers.

Retailers like to call the holiday season the Super Bowl of shopping. Shoplifters feel the same way.

According to a recent forecast by Checkpoint Systems, shoplifting as a percentage of sales spikes during the holiday season as thieves (including many retail employees) gravitate to pricier items as more shoppers come into stores.

The holiday season, which kicked off last week, generates 34% of annual sales for retailers, but 37% of their annual “shrinkage,” which is inventory loss for whatever reason—from supply chain inefficiency to employee theft to shoplifting. The latter two account for the bulk of shrinkage.

Shoplifting is $6 billion problem for retailers during the holidays.

According to Ernie Deyle, author of the Checkpoint Systems report, shoplifters are more apt to rationalize their theft during the holiday season. “It’s much easier to do so when a child’s Christmas present is at stake rather than an extra bathing suit for the summer,” he wrote.


It was likely back in the teenage years and little more than a pen or something of similar value, but many people have shoplifted at least once in their life. It’s one of those crimes that, while far from victimless, is undertaken by a large swath of society because it’s seen as no big deal (which, of course it is for the shopkeeper) and can be done swiftly and spontaneously.

It’s also undertaken for various reasons, perhaps a mini act of rebellion against consumerism; or a product of self-assessed entitlement; sometimes it’s just for thrill-seeking; and for some it’s thought of as a desperate act of necessity. It’s also the subject of a new show from British artist Lucy Sparrow, a.k.a., the Queen of Felt,at London’s Lawrence Alkin Gallery. Known as Shoplifting, the show features some of the most frequently shop-stolen items in the UK, including luxury products like Chanel No. 5 perfume, Creme de la Mer moisturizer, a Chanel handbag, and a Fabergé egg—all of them crafted in felt and displayed behind glass cabinets, to entice but prevent would-be thieves.


How stores plan to fight organized retail crime during the holidays

With Halloween over, retailers are in full-fledged holiday season mode. Which means they’re gearing up for Black Friday, holiday staff schedules, stampedes of customers… and theft. That’s right — the holiday season might bring stores a nice sales bump, but it also brings an increase in shoplifting. And retailers are stepping up efforts to crack down on the crime.

We’re not just talking about customers stealing a pack gum in the checkout line. Loss prevention specialists have their eyes on a much bigger target.

Organized retail crime (ORC) is a strategic and highly sophisticated brand of shoplifting where a network of professional thieves work together to rip off retailers. According to a survey from the National Retail Federation (NRF), organized retail crime is on the rise, with 100% of retailers saying they have been a victim in the past 12 months. Furthermore, 83% said ORC activity had increased in the past year.


 

Shoplifting And The Holiday Season

grandmaIt is not surprising that CVS is once again the recipient of a lawsuit.  The history of legal suits against the chain is not new.  Black and hispanic shoppers are regularly profiled by the chain according to this Daily news report, and now CVS is targeting the elderly.  During the holiday season, stores do hire more personnel for their store to offset shoplifting, but targeting a specific group is a violation of their constitutional rights as United States citizens.  Profiling has been an ineffective practice that stores and in this case CVS keep engaging in, and which brings them no solution to the problem.

For more about this and other stories, follow the links below.


10 bizarre things Americans steal during the holidays

Shoplifting ends up costing the average consumer an extra $50 during the holiday season.

Americans tend to get sticky fingers around holiday time.

Shoplifting is a major problem for retailers around the holidays, says Ernie Deyle, the co-author of the Checkpoint Systems’ Retail Holiday Season Global Forecastreleased in October, and an industry consultant. Indeed, 37% of a store’s annual shrink loss — shrink is the revenue companies should receive minus what they do receive, due in large part to a combination of losses from shoplifting, employee theft and fraud — happens during the holiday season.

There’s more theft during the holidays for a number of reasons: Increased store traffic leads to more shoplifting, and people tend to rationalize shoplifting around this time: “It’s much easier to do so when a child’s Christmas present is at stake rather than an extra bathing suit for the summer,” the report reveals. Plus, stores tend to carry pricier merchandise during the holidays, “so even if the same quantity of merchandise was stolen, the value of the merchandise stolen is higher,” the report reveals.


Grandma and Grandpa, shoplifters? CVS thinks so

Public enemy No. 1 at your local CVS: Grandma and Grandpa.

Seven discrimination lawsuits filed Monday against the pharmacy chain in courts across the city include the revelation that a CVS “Loss Prevention” handbook warns employees that senior citizens on a “fixed income” present a “special shoplifting concern.”

Attorneys from the Manhattan law firm Wigdor LLP brought the suits on behalf of former employees arguing that the policy is “tantamount to an admission of discrimination against older customers.”

The lawyers, Michael Willemin and David Gottlieb, have testimony from 16 whistleblower ex-staffers who claim that CVS stores across the city discriminate by profiling elderly shoppers, as well as blacks and Hispanics.

CVS’s 2014 “Loss Prevention” training guide says that “each store may have special shoplifting concerns based on it’s location, type of customer, etc.,” according to court papers. Sticky-fingered seniors are listed as one “special concern,” the suit says.


Rare to have older kids join adults in shoplifting

When it happens, officers must use discretion

Adult shoplifters employ all sorts of methods. Among the most insidious schemes are those that use children as decoys or unknowing partners.

Most times, the kids in cases like these are too young to understand, let alone participate in, the crime. They are infants or toddlers under whose clothing or strollers the stolen items are stashed.

But there also is a smaller subset: adults who use older kids as outright accomplices in shoplifting. This latter problem became an issue here locally this week when Ocala police accused a woman and her boyfriend of inducing the woman’s 12-year-old daughter to help them steal clothing from the Wal-Mart on Southwest 19th Avenue Road.

The girl had the unusual distinction of being both a suspect and a victim in one single criminal experience: Police arrested the girl and charged her with theft, and then charged her mother with both theft and contributing to the delinquency of a minor.


 

Preventing Shoplifting This Holiday Season

shoppers

The holiday season is approaching . Along with the jolly spirit, festivities, and holiday shopping come new security issues.  Hiring extra personnel for the stores this time of year is only one of the many extra security issues retail shop owners and managers have to deal with this holiday season. Now, shoplifting flash mobs are making an appearance in retail stores across the country, making the damage so much more than the lone shoplifter.  Can the extra security personnel help?  Follow the links below for more information about this and other stories.


Flash mobs the latest threat this holiday season

The holiday season rings in more than just higher sales for retailers. There’s also more shoplifting and lower profit margins than the rest of the year, according to a report released today. Plus, this year, there’s an extra surprise — flash mobs

The holiday season rings in more than just higher sales for retailers. There’s also more shoplifting and lower profit margins than the rest of the year, according to a report released today. Plus, this year, there’s an extra surprise — flash mobs

The holiday season rings in more than just higher sales for retailers. There’s also more shoplifting and lower profit margins than the rest of the year, according to a report released today. Plus, this year, there’s an extra surprise — flash mobs.

Not the dancing, music-playing, watching-a-couple-get-engaged kind of flash mobs. But the kind of flash mobs where a bunch of people all show up at a store at once, pull hats low over their heads, grab everything in sight, and split.

Just last week, there was a flash mob at an Apple store in Natick, Mass., that took off with more than $13,000 worth of iPhones in less than a minute.

Another flash mob last month near Boston netted more than $14,000.


Extra holiday patrols to keep EMC shoppers safe

The Safe Shopper Program, an initiative to reduce crime in East Montgomery County during the holiday months, will run this year from Oct. 15 to Jan. 31, 2017.

With the holiday season approaching, people in East Montgomery County may begin noticing extra patrols from the Montgomery County Precinct 4 Constable’s Office in EMC shopping centers.

The East Montgomery County Improvement District launched the Safe Shopper Program with MCCO Precinct 4 in 2012 as a way to diminish crime related to holiday shopping.

“It’s been a hugely successful program,” Kelley Mattlage, EMCID director of communications, said. “It’s basically a shoplifting safety program. EMCID pays the Constable’s Office overtime for extra patrols around the holidays. They go out to shopping centers and perform building checks, patrol parking lots and make sure no one is shoplifting or burglarizing vehicles.”

This year’s Safe Shopper Program begins Oct. 15 and will continue through Jan. 31, 2017; approximately two weeks longer than the program ran last year.


Recent thefts raise eyebrows at Abilene hardware store

ABILENE, Texas – Recent thefts at an Abilene hardware store are raising a few eyebrows.

A woman, with a baby carrier, is caught on surveillance video entering the store with a man and two children.

What happened next is surprising.

“Here they come, a man and his wife, her carrying the baby and they have their two little kids with them,” said Jennie Bright, general manager of Bible Hardware, while reviewing security footage.

“They kind of look around and come straight back down the aisle. There’s no employee right there and so she points to it, pulls the blanket back, puts it in there, covers that baby back up and walks out the door. The two kids are following and watching what the parents are doing.”

Bible Hardware in Abilene knows the cost of shoplifting is more than just the price of the item taken.

Bright said the store tried to keep the prices down to help customers out, but some people are helping themselves to what the store has.