Can a Background Check Company be Too BIG?

Can a Background Check Company be Too BIG?

Everyone wants to grow their business, so is it possible that a background check company can be too big?

It can become too big if it stops caring about its customers and their expectations of what a background check company should be.

Every background check is the sum of several parts that go into it: Criminal history searches, address histories, social security traces, credit reports, and so on.  The company has outgrown its customers if it turns out an assembly line product that is not reviewed by a competent investigator who is knowledgeable in spotting some unususal circumstances in the background check that are not evident at first glance.  A driver’s license from a state not evident as the applicant’s current or listed reference is a good example, or an individual who was without a license for a period of several years.  Or an address that is known to be a mail drop.  These situations may have logical reasons for them but they bear further investigation.

Criminal background checks sometimes need explanations from someone familiar with the language used in the courts as well as some of the non-standard charges and dispositions.

Every client company should have an individual contact or representative at the background check that they can call and speak with regarding the background check results they receive if they have any questions at all.

A background check company can be too big if it loses touch with those who made it big… their customers.

Need a reliable background check company?  Call 770-426-0547 or click here.