The Finger Of Suspicion- Checkpoint Security System

November 22, 2014 by Leave a Comment
Vendor and supplier fraud is one form of losses that retailer’s can easily overlook. The more obvious answer to inventory losses usually comes from employee or shoplifter theft. Since vendors and suppliers are generally in and out of a store quickly, and when they are in the store they usually have their hands full and are busy unloading product, it is easier to point the finger of suspicion elsewhere.
The truth of the matter is that these vendors and suppliers should not be underestimated (or unattended) as they work in your store. Beyond the varying forms of fraud committed by vendors, these outside workers can be just as guilty of committing shoplifting crimes.
How often do these vendors unload a shipment and then ask to use a restroom? Are they escorted to the facilities, or are they left on their own as your employees focus on their own tasks and work lists? Do the vendors walk past or through areas of store merchandise and supplies? How about food products? 
One of my stores recently started noticing empty food and beverage wrappers and containers back in the bathrooms. At first we thought it was employees stealing the products. As it turned out, one of our suppliers would unload their delivery, and ask to use the restroom. They would pick up candy bars, snacks and a soda on their way back. They would eat and drink their snack in the restroom, leave the packaging, and then walk back out of the store without paying for anything.
The main reason we caught on was that the supplier started to make more frequent visits to the store, even when he didn’t have any deliveries to make. He would claim it was just customer service, checking on us because we were such and important contract of theirs. The reality was he was hungry, needed a snack, and saw us as a (literal) free lunch. 
While the majority of us would not find it effective to use Checkpoint security tags as anti shoplifting devices on a candy bar, using a Checkpoint system not only in the front of house, but also the back stockrooms and exits is a good idea. There are many vendors that will pick up store merchandise that they want and take it with them as they leave out the back receiving and dock exits. These areas are often less well protected from theft because of the lack of foot traffic that goes by them. Most employees go in and out the front doors, as do all of the customers. Usually it is only vendors and suppliers that enter and exit through the back areas.
For those vendors that are inclined to steal, the lack of Checkpoint systems and other anti shoplifting deterrents make it all to easy for them to conduct frequent thefts of store merchandise. With little employee oversight, lack of anti theft monitoring, and access to store merchandise, vendors and suppliers have an easier time stealing from a store than either employees or shoplifters do.
Visit the Loss Prevention Store to purchase Anti-Shoplifting devices and your Electronic Article Surveillance or EAS system from Checkpoint Systems to stop shoplifting in your store.
For more information on Anti-Shoplifting, Checkpoint Labels, a Checkpoint Security System, Checkpoint Security Tags, Checkpoint Systems, or Checkpoint Tags and how they can work with your Electronic Article Surveillance or EAS system contact us at Retail theft prevention to Stop Shoplifting in your store or call 1.770.426.0547 

Vendor and supplier fraud is one form of losses that retailer’s can easily overlook. The more obvious answer to inventory losses usually comes from employee or shoplifter theft. Since vendors and suppliers are generally in and out of a store quickly, and when they are in the store they usually have their hands full and are busy unloading product, it is easier to point the finger of suspicion elsewhere.

The truth of the matter is that these vendors and suppliers should not be underestimated (or unattended) as they work in your store. Beyond the varying forms of fraud committed by vendors, these outside workers can be just as guilty of committing shoplifting crimes.

How often do these vendors unload a shipment and then ask to use a restroom? Are they escorted to the facilities, or are they left on their own as your employees focus on their own tasks and work lists? Do the vendors walk past or through areas of store merchandise and supplies? How about food products? 

One of my stores recently started noticing empty food and beverage wrappers and containers back in the bathrooms. At first we thought it was employees stealing the products. As it turned out, one of our suppliers would unload their delivery, and ask to use the restroom. They would pick up candy bars, snacks and a soda on their way back. They would eat and drink their snack in the restroom, leave the packaging, and then walk back out of the store without paying for anything.

The main reason we caught on was that the supplier started to make more frequent visits to the store, even when he didn’t have any deliveries to make. He would claim it was just customer service, checking on us because we were such and important contract of theirs. The reality was he was hungry, needed a snack, and saw us as a (literal) free lunch.

While the majority of us would not find it effective to use Checkpoint security tags as anti shoplifting devices on a candy bar, using a Checkpoint system not only in the front of house, but also the back stockrooms and exits is a good idea. There are many vendors that will pick up store merchandise that they want and take it with them as they leave out the back receiving and dock exits. These areas are often less well protected from theft because of the lack of foot traffic that goes by them. Most employees go in and out the front doors, as do all of the customers. Usually it is only vendors and suppliers that enter and exit through the back areas.

For those vendors that are inclined to steal, the lack of Checkpoint systems and other anti shoplifting deterrents make it all to easy for them to conduct frequent thefts of store merchandise. With little employee oversight, lack of anti theft monitoring, and access to store merchandise, vendors and suppliers have an easier time stealing from a store than either employees or shoplifters do.

Visit the Loss Prevention Store to purchase Anti-Shoplifting devices and your Electronic Article Surveillance or EAS system from Checkpoint Systems to stop shoplifting in your store.

For more information on Anti-Shoplifting, Checkpoint Labels, a Checkpoint Security System, Checkpoint Security Tags, Checkpoint Systems, or Checkpoint Tags and how they can work with your Electronic Article Surveillance or EAS system contact us at Retail theft prevention to Stop Shoplifting in your store or call 1.770.426.0547 

 

Filed Under: antishoplifting Tagged With: , , , , , , ,

Rebranding and Security Solutions- Clothing Security Tags

November 22, 2014 by Leave a Comment
When most people think of clothing security tags, the hard plastic buttons and pins generally come to mind. For retailers who are rebranding their merchandise, clothing security tags are the anti theft labels that can be sewn into a seam of a garment.
When the retailer rebrands their merchandise, they will typically take out the existing labels and sew in their own ones. For a shirt, this would be in the back of the neckline or collar. This is a perfect time and place to add sew- in clothing security tags.
These tags are actually a soft/ paper label that is encased in a small pocket of material. The pockets are close to the size of a quarter. The softer pocket material around the anti theft label helps reduce any discomfort a customer might experience when trying the shirt on.
This is really a nice way to incorporate clothing security into your rebranding process. Adding the pocket with your brand label really take no more time than just adding in your brand label. The pocket is a secure way to add clothing security with minimal time and effort on your part, or that of your employees. Best of all, the pocket is removed after being purchased by the customer once they get home, with a pair of common household shears.
Visit the Loss Prevention Store to purchase Checkpoint Tags, a Clothing Alarm, Clothing Security or Clothing Security Tags to put Security Tags on Clothes and an Electronic Article Surveillance or EAS system.
For more information on Checkpoint tags, clothing security, clothing alarm, or clothing security tags how they can work with your Electronic Article Surveillance or EAS system contact us at security tags on clothes or call 1.770.426.0547 

When most people think of clothing security tags, the hard plastic buttons and pins generally come to mind. For retailers who are rebranding their merchandise, clothing security tags are the anti theft labels that can be sewn into a seam of a garment.

When the retailer rebrands their merchandise, they will typically take out the existing labels and sew in their own ones. For a shirt, this would be in the back of the neckline or collar. This is a perfect time and place to add sew- in clothing security tags.

These tags are actually a soft/ paper label that is encased in a small pocket of material. The pockets are close to the size of a quarter. The softer pocket material around the anti theft label helps reduce any discomfort a customer might experience when trying the shirt on.

This is really a nice way to incorporate clothing security into your rebranding process. Adding the pocket with your brand label really takes no more time than just adding in your brand label. The pocket is a secure way to add clothing security with minimal time and effort on your part, or that of your employees. Best of all, the pocket is removed after being purchased by the customer once they get home, with a pair of common household shears.

Visit the Loss Prevention Store to purchase Checkpoint Tags, a Clothing Alarm, Clothing Security or Clothing Security Tags to put Security Tags on Clothes and an Electronic Article Surveillance or EAS system.

For more information on Checkpoint tags, clothing security, clothing alarm, or clothing security tags how they can work with your Electronic Article Surveillance or EAS system contact us at security tags on clothes or call 1.770.426.0547 

 

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Protecting Your Employees- Bottle Security

November 22, 2014 by Leave a Comment
Liquor stores are at a higher risk of being broken into at night, or from being robbed during operating hours. There are many kinds of bottle security to protect your inventory assets, but what are you doing to protect another valuable asset- your employees?
Increasing your store’s overall security is key to protecting your employees from and during a robbery. Some of the best solutions are to use security cameras and alarm systems. Adding a silent alarm behind a counter can be extremely beneficial during an actual robbery attempt.
The silent alarm button will alert local police to the store without being obvious to the robber. Knowing that there is a silent alarm can help employees feel safer before a robbery attempt. They can feel like they are being protected proactively.
Employees also feel safer and more secure during a robbery attempt because they know help is on the way. Even if the robbers leave before the police get there, the employees feel less alone in during a highly stressful, and potentially traumatizing, event.
Bottle security can help to decrease the likelihood of a robbery even taking place. When potential robbers see that there are security cameras, monitors, signage, and even bottle locks, they know there is a heightened level of awareness and security features in place. Compared to a liquor store that does not display any meaningful bottle security, the robber will be more likely to go on to that store.
Visit the Loss Prevention Store to purchase EASy Bottle bottle locks by Alpha Security and your Electronic Article Surveillance or EAS system.
For more information on Alpha Security, Bottle Lock, Bottle locks, Bottle Security, EASy Bottle or Liquor Bottle Security and how they can work with your Electronic Article Surveillance or EAS system contact us or call 1.770.426.0547 

Liquor stores are at a higher risk of being broken into at night, or from being robbed during operating hours. There are many kinds of bottle security to protect your inventory assets, but what are you doing to protect another valuable asset- your employees?

Increasing your store’s overall security is key to protecting your employees from and during a robbery. Some of the best solutions are to use security cameras and alarm systems. Adding a silent alarm behind a counter can be extremely beneficial during an actual robbery attempt.

The silent alarm button will alert local police to the store without being obvious to the robber. Knowing that there is a silent alarm can help employees feel safer before a robbery attempt. They can feel like they are being protected proactively.

Employees also feel safer and more secure during a robbery attempt because they know help is on the way. Even if the robbers leave before the police get there, the employees feel less alone in during a highly stressful, and potentially traumatizing, event.

Bottle security can help to decrease the likelihood of a robbery even taking place. When potential robbers see that there are security cameras, monitors, signage, and even bottle locks, they know there is a heightened level of awareness and security features in place. Compared to a liquor store that does not display any meaningful bottle security, the robber will be more likely to go on to that store.

Visit the Loss Prevention Store to purchase EASy Bottle bottle locks by Alpha Security and your Electronic Article Surveillance or EAS system.

For more information on Alpha Security, Bottle Lock, Bottle locks, Bottle Security, EASy Bottle or Liquor Bottle Security and how they can work with your Electronic Article Surveillance or EAS system contact us or call 1.770.426.0547 

 

Filed Under: Security Tagged With: , , , , ,

Tamper Free Living- Alpha 2 Alarm

November 22, 2014 by Leave a Comment
The best feature of the Alpha Security Alpha 2 Alarm products is their anti tamper alarm system. Built into each of their Alpha 2 Alarm retail anti theft devices is an audible alarm that emits a loud siren when the device is tampered with.
When you prevent shoplifting, having retail anti theft devices that monitors your merchandise every step of the way is an important feature to have. It is one of those functions that when you start to use it, you realize what a difference it can make. You also start to realize what you have been missing out on by not having it.
Most common shoplifters will simply bypass stealing from a business that uses retail anti theft devices. However, there are more organized, career criminals that will make attempts at defeating these devices. When you use the Alpha 2 Alarm products, you reduce the likelihood of even a career criminal attempting to defeat the EAS tags. 
The ones who still make their attempts will discover that they set off the alarm in the store while tampering with the device. Not only will it potentially stop the theft in progress, but it will also help you identify potential thieves in your store as their anonymity has been blown, 
Visit the Loss Prevention Store for Alpha 2Alarm, Alpha 3Alarm, Alpha Fashion2, Alpha Jewel Lok, Alpha Nano Gate,  Alpha Shark Tag, Alpha Spider Wrap and other retail anti-theft devices from Alpha Security to use in conjunction with your Electronic Article Surveillance or EAS system that can help you prevent shoplifting in your business.
For more information on how you can use Alpha Security retail anti-theft devices and your Electronic Article Surveillance or EAS system to prevent shoplifting contact us or call 1.770.426.0547 

The best feature of the Alpha Security Alpha 2 Alarm products is their anti tamper alarm system. Built into each of their Alpha 2 Alarm retail anti theft devices is an audible alarm that emits a loud siren when the device is tampered with.

When you prevent shoplifting, having retail anti theft devices that monitors your merchandise every step of the way is an important feature to have. It is one of those functions that when you start to use it, you realize what a difference it can make. You also start to realize what you have been missing out on by not having it.

Most common shoplifters will simply bypass stealing from a business that uses retail anti theft devices. However, there are more organized, career criminals that will make attempts at defeating these devices. When you use the Alpha 2 Alarm products, you reduce the likelihood of even a career criminal attempting to defeat the EAS tags.

The ones who still make their attempts will discover that they set off the alarm in the store while tampering with the device. Not only will it potentially stop the theft in progress, but it will also help you identify potential thieves in your store as their anonymity has been blown.

Visit the Loss Prevention Store for Alpha 2Alarm, Alpha 3Alarm, Alpha Fashion2, Alpha Jewel Lok, Alpha Nano Gate,  Alpha Shark Tag, Alpha Spider Wrap and other retail anti-theft devices from Alpha Security to use in conjunction with your Electronic Article Surveillance or EAS system that can help you prevent shoplifting in your business.

For more information on how you can use Alpha Security retail anti-theft devices and your Electronic Article Surveillance or EAS system to prevent shoplifting contact us or call 1.770.426.0547 

 

Filed Under: Uncategorized Tagged With: , , , , , , , , , , , , ,

What Makes You Vulnerable? – Shoplifting

November 20, 2014 by
Shoplifting happens to the best of us. No matter how many protections we place in and around our store, shoplifting is going to happen and there is nothing we can do about it… At least that’s how some business owners seem to think.
The reality is that most shoplifting can be prevented. Some of them might be easy fixes, and some of them might require a more complex system to keep the shrink losses at bay. 
The difference between the two thought processes is in the amount of loss prevention training you have. The more training and education you have, the better your chances of reducing your overall shrink losses.
The key is in knowing what your specific store vulnerabilities are and how they happen. Maybe you have inattentive employees on the weekends. Perhaps your high theft merchandise would benefit from being placed at the front of the store where employees can watch it better. Can you use EAS and other retail anti theft devices to keep your desirable products on the sales floor for customers, but deterring theft at the same time?
Loss prevention training isn’t just about how to apprehend a shoplifter. It is about identifying your store’s vulnerable areas and finding plausible, financially sound, and effective solutions for them. 
For more information on Loss Prevention Seminars, Loss Prevention Training, or Loss Prevention Workshop contact us or call 1.770.426.0547 – Atlanta Georgia
Visit the Loss Prevention Systems website for more information on Retail Employee Theft and Retail Shoplifting problems and view the Retail Loss Prevention Seminars, Retail Loss Prevention Training and Retail Loss Prevention Workshop we offer to help with your Employee Theft and Shoplifting problems.

Shoplifting happens to the best of us. No matter how many protections we place in and around our store, shoplifting is going to happen and there is nothing we can do about it… At least that’s how some business owners seem to think.

The reality is that most shoplifting can be prevented. Some of them might be easy fixes, and some of them might require a more complex system to keep the shrink losses at bay.

The difference between the two thought processes is in the amount of loss prevention training you have. The more training and education you have, the better your chances of reducing your overall shrink losses.

The key is in knowing what your specific store vulnerabilities are and how they happen. Maybe you have inattentive employees on the weekends. Perhaps your high theft merchandise would benefit from being placed at the front of the store where employees can watch it better. Can you use EAS and other retail anti theft devices to keep your desirable products on the sales floor for customers, but deterring theft at the same time?

Loss prevention training isn’t just about how to apprehend a shoplifter. It is about identifying your store’s vulnerable areas and finding plausible, financially sound, and effective solutions for them.

For more information on Loss Prevention Seminars, Loss Prevention Training, or Loss Prevention Workshop contact us or call 1.770.426.0547 – Atlanta Georgia

Visit the Loss Prevention Systems website for more information on Retail Employee Theft and Retail Shoplifting problems and view the Retail Loss Prevention Seminars, Retail Loss Prevention Training and Retail Loss Prevention Workshop we offer to help with your Employee Theft and Shoplifting problems.

 

Filed Under: Seminar Tagged With: , , , , ,

Unlock The Code- Alpha Security

November 16, 2014 by Leave a Comment
Alpha Security uses many different kinds of retail anti theft devices in their efforts to prevent shoplifting and reduce inventory shrink. While there are many retail anti theft devices, Alpha Security wanted retailers to be able to use a universal key to detach them. This would limit confusion at the point of sale and ensure speedy checkout, as cashiers would not have to flip between multiple keys to detach multiple styles of retail anti theft devices.
The problem comes from multiple retailers using the same kind of detacher key. Shoplifters are starting to steal the detacher keys and use them for their own theft purposes. We are even seeing employees accidentally lose their key and shoplifters finding them and using them.
Needless to say, it would be unbearably expensive for a small business to have to reinvest in an entirely new security system just because of one lost or stolen detacher key. Alpha Security, realizing that this was starting to arise as a major issue, immediately began to develop a new key: The S3verify Key and devices. 
Now, these keys and retail anti theft devices have a store specific code. Similar to a chip encoded car key, without the proper key, the locks will not open. A stolen key will erase itself preventing a shoplifter to use it.
Visit the Loss Prevention Store for Alpha 2Alarm, Alpha 3Alarm, Alpha Fashion2, Alpha Jewel Lok, Alpha Nano Gate,  Alpha Shark Tag, Alpha Spider Wrap and other retail anti-theft devices from Alpha Security to use in conjunction with your Electronic Article Surveillance or EAS system that can help you prevent shoplifting in your business.
For more information on how you can use Alpha Security retail anti-theft devices and your Electronic Article Surveillance or EAS system to prevent shoplifting contact us or call 1.770.426.0547 

Alpha Security uses many different kinds of retail anti theft devices in their efforts to prevent shoplifting and reduce inventory shrink. While there are many retail anti theft devices, Alpha Security wanted retailers to be able to use a universal key to detach them. This would limit confusion at the point of sale and ensure speedy checkout, as cashiers would not have to flip between multiple keys to detach multiple styles of retail anti theft devices.

The problem comes from multiple retailers using the same kind of detacher key. Shoplifters are starting to steal the detacher keys and use them for their own theft purposes. We are even seeing employees accidentally lose their key and shoplifters finding them and using them.

Needless to say, it would be unbearably expensive for a small business to have to reinvest in an entirely new security system just because of one lost or stolen detacher key. Alpha Security, realizing that this was starting to arise as a major issue, immediately began to develop a new key: The S3verify Key and devices. 

Now, these keys and retail anti theft devices have a store specific code. Similar to a chip encoded car key, without the proper key, the locks will not open. A stolen key will erase itself preventing a shoplifter to use it.

Visit the Loss Prevention Store for Alpha 2Alarm, Alpha 3Alarm, Alpha Fashion2, Alpha Jewel Lok, Alpha Nano Gate,  Alpha Shark Tag, Alpha Spider Wrap and other retail anti-theft devices from Alpha Security to use in conjunction with your Electronic Article Surveillance or EAS system that can help you prevent shoplifting in your business.

For more information on how you can use Alpha Security retail anti-theft devices and your Electronic Article Surveillance or EAS system to prevent shoplifting contact us or call 1.770.426.0547 

 

Filed Under: Uncategorized Tagged With: , , , , , , , , , , ,

Adapt and Adjust- Bottle Security

November 15, 2014 by Leave a Comment
A generation ago, bottle security was allowing the clerk to keep a baseball bat behind the counter. We could shake down anyone who we thought might be stealing from us. If we were wrong, well, that was ok. We would just yell at them to never come back and send them on their way.
Times have changed. Bottle security is vastly different, as are the legal confines that we need to act within. If we accuse someone of stealing, not only do we need to be right, but also we have to be able to prove that they stole from us. Otherwise we can be found liable in a court of law, and who wants to have to pay a shoplifter who was stealing from us?
Bottle security is about adapting and adjusting to today’s business climate, not wallowing in how things used to be. Advancements in technology allow our bottle security to do some of the work for us. Instead of confronting every person we suspect of shoplifting, we can use bottle locks, like the EASy Bottle, to deter them from the start.
If the Alpha Security EASy Bottle lock is not removed an alarm will sound as the person exits with a bottle. That gives us cause to approach, not accuse, but to approach them and ask them to pay for the product.
Visit the Loss Prevention Store to purchase EASy Bottle bottle locks by Alpha Security and your Electronic Article Surveillance or EAS system.
For more information on Alpha Security, Bottle Lock, Bottle locks, Bottle Security, EASy Bottle or Liquor Bottle Security and how they can work with your Electronic Article Surveillance or EAS system contact us or call 1.770.426.0547 

A generation ago, bottle security was allowing the clerk to keep a baseball bat behind the counter. We could shake down anyone who we thought might be stealing from us. If we were wrong, well, that was ok. We would just yell at them to never come back and send them on their way.

Times have changed. Bottle security is vastly different, as are the legal confines that we need to act within. If we accuse someone of stealing, not only do we need to be right, but also we have to be able to prove that they stole from us. Otherwise we can be found liable in a court of law, and who wants to have to pay a shoplifter who was stealing from us?

Bottle security is about adapting and adjusting to today’s business climate, not wallowing in how things used to be. Advancements in technology allow our bottle security to do some of the work for us. Instead of confronting every person we suspect of shoplifting, we can use bottle locks, like the EASy Bottle, to deter them from the start.

If the Alpha Security EASy Bottle lock is not removed an alarm will sound as the person exits with a bottle. That gives us cause to approach, not accuse, but to approach them and ask them to pay for the product.

Visit the Loss Prevention Store to purchase EASy Bottle bottle locks by Alpha Security and your Electronic Article Surveillance or EAS system.

For more information on Alpha Security, Bottle Lock, Bottle locks, Bottle Security, EASy Bottle or Liquor Bottle Security and how they can work with your Electronic Article Surveillance or EAS system contact us or call 1.770.426.0547 

 

Filed Under: Security Tagged With: , , , , ,

Beyond The Return Velocity- Alpha Shark Tags

November 15, 2014 by Leave a Comment
Return velocity is a term that takes very minimal data a shoots out a number to help a retailer quantify their returns. Basically, it takes an individual customer’s account and determines how much they return based solely on the amount they purchase and the amount they return. There are no other variables like an attached Alpha Shark Tag, or buying multiple sizes in a specific item to see which one would fit best.
For a retailer to primarily rely on return velocity as a basis to accept or deny a return/ refund puts that retailer at risk for offending one of their best, and most legitimate customers.
More research is showing that a greater majority of loyal customers have a higher return velocity. This is due in part to the level of comfort a customer has in spending their money with a particular retailer.
If they know they can take the time to find exactly what they want, they will come back. Sometimes customers want to try on items in their own home. Maybe they need to compare clothing styles and colors to items already in their wardrobe.
Having a product like the Alpha Shark Tag gives a better look at a customer who is returning multiple items legitimately, and ones who are wardrobing their purchased items and have no intention of keeping them after they have worn them.
Visit the Loss Prevention Store for more information on or to purchase
Wardrobing, Wardrobing Tags, Wardrobing Retail, Alpha Shark Tags,
Checkpoint Tags, a Clothing Alarm, Clothing Security or Clothing Security
Tags to put Security Tags on Clothes and an Electronic Article Surveillance
or EAS system.
For more information on Wardrobing tags, Alpha Shark Tags, Wardrobing, or
Wardrobing Retail contact us or call 1.770.426.0547

Return velocity is a term that takes very minimal data a shoots out a number to help a retailer quantify their returns. Basically, it takes an individual customer’s account and determines how much they return based solely on the amount they purchase and the amount they return. There are no other variables like an attached Alpha Shark Tag, or buying multiple sizes in a specific item to see which one would fit best.

For a retailer to primarily rely on return velocity as a basis to accept or deny a return/ refund puts that retailer at risk for offending one of their best, and most legitimate customers.

More research is showing that a greater majority of loyal customers have a higher return velocity. This is due in part to the level of comfort a customer has in spending their money with a particular retailer.

If they know they can take the time to find exactly what they want, they will come back. Sometimes customers want to try on items in their own home. Maybe they need to compare clothing styles and colors to items already in their wardrobe.

Having a product like the Alpha Shark Tag gives a better look at a customer who is returning multiple items legitimately, and ones who are wardrobing their purchased items and have no intention of keeping them after they have worn them.

Visit the Loss Prevention Store for more information on or to purchaseWardrobing, Wardrobing Tags, Wardrobing Retail, Alpha Shark Tags,Checkpoint Tags, a Clothing Alarm, Clothing Security or Clothing SecurityTags to put Security Tags on Clothes and an Electronic Article Surveillanceor EAS system.

For more information on Wardrobing tags, Alpha Shark Tags, Wardrobing, orWardrobing Retail contact us or call 1.770.426.0547

 

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Stop Shoplifting and Employee Theft with More Refund Tracking

November 14, 2014 by Leave a Comment
Sometimes people just buy the wrong item, they get the wrong size, or the product doesn’t work the way it says it will.  Refunds and exchanges are part of retail, whether you’re a giant supercenter or a small specialty shop.  Customers want a hassle free return process, especially if they have their receipt for the purchase.  Unfortunately, there is the downside of fraudulent customer refunds for stolen merchandise, and refunds also give dishonest employees a way to steal cash from their employers.   There are some ways to stop employee theft and stop shoplifting by using some different techniques to track your refunds.
If you want to stop some of your shoplifting problem, you may need to change the way you deal with customer refunds.  When I was first assigned to the store I am managing now, the refunds were through the roof.  Most of the merchandise was refunded without receipts.  A competitor had opened down the street and the former manager thought it better to process the refunds rather than turn them away in order to keep the business.  My problem with this thought process was that word was getting out, and I suspected many of the items were being stolen minutes before the return.  I had to figure out how to stop the shoplifting, and keep customer service as my priority.  First, I now require a photo ID for all refunds without a receipt.  Second, I verify the item was actually sold.  It may take a few extra minutes, but I have cut down on these refund transactions, and now that the dishonest customers know they can’t get a refund they haven’t got any reason to steal the merchandise in the first place.
Now, putting some extra work into verifying refunds will also help stop employee theft.  I have a “refund” basket behind the counter.  All returned merchandise is kept in this basket until I verify it and then I put it back on the shelf.  Refunds are such a small percentage of the day’s work and it lets your employees know you are aware of what’s happening in your business.  When I check these returns, I check the item’s sales and balance on hand.  If the computer thinks I have five widgets, and there’s one in the refund basket, there should be four more on the shelf.  If there are only three widgets on the shelf for a total of four, then the cashier may have fraudulently returned that one just to pocket the cash.  We had four as we should have, but when the cashier returned one, the computer gained one to make it five.  If I check this cashier’s refunds on a regular basis and there’s always one or more than the computer thinks I have, then this could indicate a problem.  One time wouldn’t really mean anything, but if the problem is repeated over and over, you need to believe you have an issue.
I don’t want to be the refund police.  I just want customers to have positive experiences and I want cashiers that give me an honest day’s work. You can cut down on two problems with more diligence around refunds, stopping shoplifting and stopping employee theft.
For more information contact us: Stopemployeetheft.net or Antishoplifting.net or call 1.770.426.0547

Sometimes people just buy the wrong item, they get the wrong size, or the product doesn’t work the way it says it will.  Refunds and exchanges are part of retail, whether you’re a giant supercenter or a small specialty shop.  Customers want a hassle free return process, especially if they have their receipt for the purchase.  Unfortunately, there is the downside of fraudulent customer refunds for stolen merchandise, and refunds also give dishonest employees a way to steal cash from their employers.   There are some ways to stop employee theft and stop shoplifting by using some different techniques to track your refunds.

If you want to stop some of your shoplifting problem, you may need to change the way you deal with customer refunds.  When I was first assigned to the store I am managing now, the refunds were through the roof.  Most of the merchandise was refunded without receipts.  A competitor had opened down the street and the former manager thought it better to process the refunds rather than turn them away in order to keep the business.  My problem with this thought process was that word was getting out, and I suspected many of the items were being stolen minutes before the return.  I had to figure out how to stop the shoplifting, and keep customer service as my priority.  First, I now require a photo ID for all refunds without a receipt.  Second, I verify the item was actually sold.  It may take a few extra minutes, but I have cut down on these refund transactions, and now that the dishonest customers know they can’t get a refund they haven’t got any reason to steal the merchandise in the first place.

Now, putting some extra work into verifying refunds will also help stop employee theft.  I have a “refund” basket behind the counter.  All returned merchandise is kept in this basket until I verify it and then I put it back on the shelf.  Refunds are such a small percentage of the day’s work and it lets your employees know you are aware of what’s happening in your business.  When I check these returns, I check the item’s sales and balance on hand.  If the computer thinks I have five widgets, and there’s one in the refund basket, there should be four more on the shelf.  If there are only three widgets on the shelf for a total of four, then the cashier may have fraudulently returned that one just to pocket the cash.  We had four as we should have, but when the cashier returned one, the computer gained one to make it five.  If I check this cashier’s refunds on a regular basis and there’s always one or more than the computer thinks I have, then this could indicate a problem.  One time wouldn’t really mean anything, but if the problem is repeated over and over, you need to believe you have an issue.

I don’t want to be the refund police.  I just want customers to have positive experiences and I want cashiers that give me an honest day’s work. You can cut down on two problems with more diligence around refunds, stopping shoplifting and stopping employee theft.

For more information contact us: Stopemployeetheft.net or Antishoplifting.net or call 1.770.426.0547

 

Filed Under: antishoplifting Tagged With:

Best Not To Overcomplicate Things- Retail Anti Theft Devices

November 10, 2014 by Leave a Comment
Sometimes we get so caught up in a situation that it is easy for things to get overly complicated and messy. It is better to stop, take a step back and reevaluate what is really happening and start over with the solution.
I see so many small shops that have either heard of complex shoplifting scams and schemes or have seen one particularly complex incident and are now devising unnecessarily complicated plans to stop shoplifting.
I always recommend taking a step back and evaluating what the real scenario is, and what the best solution is. While those complex thefts are out there, most of the shoplifters use relatively low- tech and simple forms of shoplifting.
One of the most common shoplifting methods is to conceal merchandise in a bag. That includes handbags, totes, sports duffels and backpacks. A shoplifter thinks they can stuff product in their bag and walk out the door without being noticed.
The best way to deter and combat this kind of theft is to use security tags, commonly called EAS tags. The tag is a visual warning that the merchandise is being protected. Even if the shoplifter tries to steal the product by concealing it in a bag, the EAS alarms will still register.
Visit the Loss Prevention Store for Alpha 2Alarm, Alpha 3Alarm, Alpha Fashion2, Alpha Jewel Lok, Alpha Nano Gate,  Alpha Shark Tag, Alpha Spider Wrap and other retail anti-theft devices from Alpha Security to use in conjunction with your Electronic Article Surveillance or EAS system that can help you prevent shoplifting in your business.
For more information on how you can use Alpha Security retail anti-theft devices and your Electronic Article Surveillance or EAS system to prevent shoplifting contact us or call 1.770.426.0547 

Sometimes we get so caught up in a situation that it is easy for things to get overly complicated and messy. It is better to stop, take a step back and reevaluate what is really happening and start over with the solution.

I see so many small shops that have either heard of complex shoplifting scams and schemes or have seen one particularly complex incident and are now devising unnecessarily complicated plans to stop shoplifting.

I always recommend taking a step back and evaluating what the real scenario is, and what the best solution is. While those complex thefts are out there, most of the shoplifters use relatively low- tech and simple forms of shoplifting.

One of the most common shoplifting methods is to conceal merchandise in a bag. That includes handbags, totes, sports duffels and backpacks. A shoplifter thinks they can stuff product in their bag and walk out the door without being noticed.

The best way to deter and combat this kind of theft is to use security tags, commonly called EAS tags. The tag is a visual warning that the merchandise is being protected. Even if the shoplifter tries to steal the product by concealing it in a bag, the EAS alarms will still register.

Visit the Loss Prevention Store for Alpha 2Alarm, Alpha 3Alarm, Alpha Fashion2, Alpha Jewel Lok, Alpha Nano Gate,  Alpha Shark Tag, Alpha Spider Wrap and other retail anti-theft devices from Alpha Security to use in conjunction with your Electronic Article Surveillance or EAS system that can help you prevent shoplifting in your business.

For more information on how you can use Alpha Security retail anti-theft devices and your Electronic Article Surveillance or EAS system to prevent shoplifting contact us or call 1.770.426.0547 

 

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