Anti Shoplifting and the manager’s priorities

Anti shoplifting is an effect looked at by all retailers. How do we better provide anti shoplifting efforts? Day in and day out, shoplifters ravage stores across the world, negatively impacting sales and associate morale. But what can be done to create an anti shoplifting environment in your store?

A man entered a store. It was a 90 degree day, yet this guy is dressed in a bulky coat and wearing sunglasses. The manager on duty had never seen him before. In an anti shoplifting effort, he tells one of the receiving employees to “watch” this customer while he was in the store. The associate attempts to maintain his observations of the customer.

Meanwhile, the manager is at the front of the store, waiting. He does not wanna leave the entrance until this guy is gone. The store is busy. 5 cash registers are up and running and each line has more than 3 customers. There is one or two registers available, yet the manager is focused on the suspected shoplifter.

This store is equipped with a checkpoint security system, yet the manager knows he has be somewhat relaxed to the program and has not ensure the checkpoint security system is executed properly and has not managed the checkpoint labels and checkpoint tags on merchandise.

The receiving associate reports back. He hasn’t seen anything unusual yet, but the customer is in the health and beauty aisle. 1 hour goes by. The manager is still waiting unproductively at the front of the store near the checkpoint security system. Finally, the customer comes out of the aisle and stands in line. He pays for some aspirin and exits.

What a waste. This happens quite often in the retail world. This store was equipped with a Checkpoint security system, they had the checkpoint labels and checkpoint tags, yet the manager still chose to stand and wait instead of allowing the checkpoint security program to do its job.

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For more informationabout checkpoint labels or checkpoint tags contact us at anti shoplifting or call us at 1.770.426.0547