I just taught a loss prevention seminar for a new client. We focused on shoplifting in their grocery store. We split the 40 employees into two loss prevention seminars so the sales floor was still covered. I have to say, the two groups I taught were so enthusiastic that it motivated me even more. My style is high-energy, out in the group and interactive with everyone. I hate a training seminar where a speaker stands in one spot and drones on.
Well last week the General Manager called to tell me that the training was paying off. We were discussing the follow up she wanted to set up when she said “I got to go, call you right back” and hung up rather abruptly.
Well, come to find out, her staff had identified another shoplifter from the techniques I shared with them while we were talking. She approached the subject the way I trained her to and he indeed was a shoplifter. They got the merchandise back. The police responded and the shoplifter was taken as their “guest” for an all-expenses paid trip to the County jail.
I like to teach in a loss prevention workshop environment. This allows better interaction with everyone. It is easier to draw out the employees that are generally quieter and get them involved.
I also spent some time with management in a workshop environment training them on employee theft detection and prevention. I hope when I call the GM to follow up again the same thing does not happen during that call because of an employee theft problem. But you never know!
For more information on Retail Loss Prevention Seminars, Loss Prevention Training, or Retail Loss Prevention Workshop contact us or call 1.770.426.0547 – Atlanta Georgia
Visit the Loss Prevention Systems website for more information on Employee Theft and Shoplifting problems and view the Loss Prevention Seminars, Loss Prevention Training and Loss Prevention Workshop we offer to help with your Employee Theft and Shoplifting problems.
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